Providing an Exceptional Candidate Experience
Why do exceptional candidate experiences matter?
In a world where employees with the skills of the future are becoming increasingly difficult to attract, do you ever find yourself saying where are all the great people?
Great people are out there, they are being filtered out of your pools, enraged by poorly designed recruitment processes and outdated, difficult to use applicant tracking systems.
These systems do nothing but leave a sour taste in the mouths of great talent. Recruiters you trust fail to interpret transferable skills, becoming victims of their own unconscious bias. They hide behind a veil of busy, displaying a lack of commitment to your brand and the people you want to employ.
A recent study by Workplace Trends shows 60% of candidates have a poor experience, and 78% of applicants have never even been asked to give feedback.
Despite candidates leaving a wealth of negative feedback online, it too often falls on deaf ears. Fact: Your candidates are often customers and they talk with their feet and wallets.
If you are finding it hard to recruit great people, act now! Collect genuine feedback from your candidates today and demand causal evidence from your trusted advisors.
The right person may have applied, they may have been excluded or even abandoned your process, enraged.
Anthony Goodwin is a founder, entrepreneur, consultant, data scientist and coach with 25+ years of experience in business management, recruitment, and human resources. He holds a bachelor of business management – human resource management and postgraduate qualifications in data science.